General Questions

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●Why “PVBM”not“BIPV”？

Goodwe manufacture a building material product - A tile with PV capabilities. So we can emphasis the differentiation advantage, the value of building materials products, not just power generation (so that we do not compare/compete with conventional modules in price or solution) .

●Does the production factory have a carbon emission rating?

Yes.

●Is training available for installers interested in working with Goodwe PVBM products?

Yes, Umax Energy conducts regular training sessions and workshops for installers interested in working with Goodwe products. These sessions cover product features, installation best practices, and troubleshooting techniques to ensure installers have the necessary skills and knowledge to deliver high-quality installations.

●What type of technical support does Umax Energy provide for Goodwe PVBM products?

Umax Energy offers comprehensive technical support for Goodwe products, including pre-sales consultations, installation guidance, troubleshooting assistance, and after-sales support. Our team of experts is dedicated to ensuring a smooth experience for our customers.

●Is the MC4 port required to be done on site during construction? Or is it already in the product accessory package?

We provide MC4 EVO 2 port. When you connect the plug, you can check whether the plug is normal, and then try to turn it when you connect it to see if it is plugged in.